In times of immeasurable development of e-services , there is an increased demand that public services and information are in line with citizens’ needs and are made available with a click.

This requires the participation of ordinary users in the process of improving and developing public services. This is precisely the function of eParticipation, together with the inclusion on the decision-making process, facilitating the communication of people with the government, thus allowing them to present their views, comments, complaints as well as advice the government, with the use of new technologies of information and communication.

Yesterday, within the framework of the European Commission-funded GrassRoots Action Support-GRAS project which is implemented by IKS, LENS and FES, was held a roundtable where the research report “Mapping of …

The KBeP (Kosovo Basic eParticipation Platform project) is a result of a joint initiative of two organizations; the first technology-oriented civil society organization in Kosovo, NGO Lens and think tank …

This project aims at facilitating the implementation of the Government Strategy for Cooperation with Civil Society 2013-2017 through the use of information technology.   As a key part of this …